I had an issue with a delayed withdrawal from an online casino that had been pending for weeks without resolution. I contacted Casino Guru’s complaints team, and their assistance was outstanding. Michal, the complaint specialist, was professional, quick to respond, and persistent in communicating with the casino on my behalf.Thanks to their involvement, the situation was resolved and I received my funds. What I really appreciate is that they handled everything politely, clearly explained the process, and kept me updated until the very end.I highly recommend Casino Guru to anyone facing problems with an online casino — they genuinely care about helping players and do it free of charge.
3035 people found this review useful
The agent through fb Christina gen decided to liie and say she never received my deposit first sent money the 18th and then the 19th i hit the max for cashout 360 which she paid 210 and thats when she said she didnt receive the money , btw ots was now the 20th so she said the 150 was put back in the game and the minimum to cashout was 750 max 1500 i hit the max. She then said she couldnt pay cause she never received and she did through chime. I never type the tags i scan the qr code on my tablet to avoid typing wrong info
5036 people found this review useful